London Heathrow Airport has one of the worlds largest baggage computer systems and when it crashed on Saturday (October 25 2014) night it not only caused widespread disruption, and a security alert, but stranded several BBC TV crews in the system.
Frantic TV executives took to Twitter to flag up the problem, as the airport was initially saying nothing. This in turn led to flight delays and some cancellations, other flights were diverted, but still no official comment.
An airport spokesman belatedly claimed that some CIT systems failed at around 20:50 hrs, causing delays in handling baggage and additional problems with the online live arrivals and departures service.
It was left to British Airways to confirm the problems were in fact affecting all terminals.
A BA spokeswoman said: "Passengers are experiencing disruption as a result of issues with one of Heathrow Airport's IT systems. British Airways is working with the airport to resolve matters."
Virgin Atlantic said six flights due to depart from Terminal 3 had been delayed by about 30 minutes.
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