|From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:|
10.4.5 404 Not FoundThe server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.
If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead.
The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.
In September 2010, British Airways outsourced most of its IT and Computing to the Indian firm Tata Consultancy Services (TCS).
Alex Cruz is a Spanish businessman who was born in Bilbao before being schooled in America.
One new theory rapidly gaining ground is that if something catastrophic has happened within TCS relating to the British Airways worldwide computer system, it could possibly be that Tata has not fully passed on all their proprietary information to their client British Airways, and for that reason BA are not offering their senior people for media interview, as they simply do not know what is happening.
This theory is strengthened by the simple fact that none of the other IAG (BA's owners) computing systems have been affected and their services are operating normally.
This is what Tata and British Airways said in a formal media release at the time (we have reproduced it in full):
LONDON, Sept. 29 2010 /PRNewswire/ -- In an industry which does not have a 'one size fits all' solution for its Maintenance, Repair and Overhaul (MRO) functions, Tata Consultancy Services (TCS) a leading IT services, business solutions and outsourcing organisation, has joined with British Airways to launch the industry's most cutting edge integrated IT solution, branded as " SWIFT MRO ."
This partnership brings to the market a tried and tested solution that addresses key MRO industry requirements, including compliance control, inventory management and maintenance operations.
The solution, based on the latest SAP platform, leverages British Airways' best practices with a focus on increasing productivity by minimising manual intervention and increasing process automation - all through a simplified Graphical User Interface (GUI). The solution focuses on eliminating non-value added activities and waste throughout MRO operations.
Garry Copeland, British Airways' director of Engineering, said, "Having successfully implemented an engineering-wide system based on SAP, we have identified a number of opportunities to enhance the solution and make it significantly easier to implement and use. Working with TCS, we have created a team that combines MRO industry experience with technology expertise to continually improve the effectiveness of our system, and believe we can offer this outstanding product to the market."
TCS and British Airways are bringing this to the MRO industry so that other organisations can benefit from an end-to-end solution, which is scalable to support both the current and future needs of the industry. The pre-configured solution also provides significant implementation costs savings compared to competing solutions, owing to the use of TCS' propriety solution accelerators.
"Evolving technologies and tougher regulations in the MRO industry mean that engineering and maintenance are becoming increasingly challenging. As proven through the advantages reaped by British Airways, SWIFT MRO will be a valuable tool for all organizations looking to improve functional performance in the MRO area while remaining efficient. Our continued collaboration will deliver continuous improvement to help us keep developing and enhancing the SWIFT MRO solution even further," said S. Sukanya , Head of Travel, Transportation and Hospitality, TCS.
About Tata Consultancy Services (TCS)
Tata Consultancy Services is an IT services, business solutions and outsourcing organization that delivers real results to global businesses, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model, recognized as the benchmark of excellence in software development.
A part of the Tata Group, India's largest industrial conglomerate, TCS has over 160,000 of the world's best trained IT consultants in 42 countries. The company generated consolidated revenues of over US $6.3 billion for fiscal year ended March 31, 2010 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com.
About British Airways Engineering
British Airways Engineering has a global reputation for engineering excellence and its technical and logistics expertise supports airline operations on every continent, 365 days a year, 24 hours a day. BA Engineering's core capabilities are centred on Boeing 737, 747, 757, 767 and 777 aircraft, plus the Airbus A320 family aircraft. The company has also invested in three world class operations based in South Wales that are dedicated to delivering heavy maintenance, avionics and interiors. The extensive maintenance network extends overseas with 'line maintenance' stations established at airports around the globe. Again, these support British Airways and its subsidiaries together with a number of customer airlines.
The company has also invested in three world class operations based in South Wales that are dedicated to delivering heavy maintenance, avionics and interiors. The extensive maintenance network extends overseas with 'line maintenance' stations established at airports around the globe. Again, these support British Airways and its subsidiaries together with a number of customer airlines.
JULIAN BRAY +44(0)1733 345581, Journalist & Broadcaster, Aviation Security & Airline Operations Analyst/expert, www.freelancedirectory.org?name=Julian.Bray.aviation.comment Travel / Maritime & Cruise Industry, NUJ, EQUITY, LIVE ISDN LINK, Broadcast ISDN COOBE ++44 (0)1733 345020 e&oe Old faithful NOKIA: 07944 217476 www.aviationcomment.com Julian Bray told Mail Online: